Shipping And Return Policy
USA SHIPPING
Complimentary expedited Ground Shipping is provided for all eligible orders, unless an upgraded shipping option is selected during the checkout process. The duration for order processing and delivery may range from 3 to 14 business days, depending on the nature of the item.
Please allocate a period of 2-3 days for us to receive, process, and prepare your order for dispatch. It's important to note that product shipments are not facilitated over the weekend or Monday.
Special consideration should be given to orders made during Public Holidays or promotional periods, as these may necessitate extended processing, fulfillment, and delivery timelines. During such times, it could take up to 14 days for us to complete the processing of your order.
Free shipping on all U.S. orders over $150.
RETURN POLICY
You may return most new, undamaged and unused items within 30 days of purchase or delivery for a full refund.
Should you identify an error in your order, we kindly request you to notify us promptly, preferably within a maximum of 10 days from the date of product receipt. Rest assured, we will expedite efforts to rectify the situation promptly.
To ensure the efficiency of our service, we require all items to be returned within 10 days of initiating contact with our team. Please note, products acquired during sales or promotional events are ineligible for a full refund; however, we gladly offer the option of exchanges or store credit.
We wish to inform you that replacement products will commence their crafting and shipping processes only upon receipt of the original items, securely enclosed in their original packaging along with any accompanying merchandise.
In line with our policy, all costs associated with returns and exchanges, unless related to a damaged or defective product, are to be borne by the customer.
How to find your ring size?
1. Get a non stretchy string or piece of paper about 5-6” long.
2. Wrap string or paper around your finger where the ring will be. It shouldn't feel too tight.
3. Find a place where the paper or string overlaps and mark it.
4. Measure the length of the string/paper on a ruler and compare to the measurement in the table. Enjoy your perfectly fitting ring!